Privacy Policy

This Privacy Policy describes how Nang Locvinh ("we", "us", or "our") collects, holds, utilizes, discloses, and protects your personal data when you interact with our website, software platform, algorithmic interfaces, and related analytical services. We respect your individual privacy rights and are committed to processing personal data in full compliance with the Data Protection Act 2018, the United Kingdom General Data Protection Regulation (UK GDPR), and other relevant data privacy standards.

1. The Data Controller

Nang Locvinh acts as the Data Controller responsible for the processing of your personal information collected via our website and platform operations. For inquiries, concerns, or requests to exercise statutory privacy entitlements, our designated Data Protection Team can be contacted at [email protected].

2. Categories of Information We Collect

We collect personal information necessary to deliver, safeguard, and optimize our algorithmic trading platform. The categories of information collected include:

• Identity and Contact Data: Full name, verified email address, phone number, and physical postal location.
• Technical and Usage Identifiers: Internet Protocol (IP) addresses, browser specification, device operating systems, time zone configurations, telemetry data, and session interaction metrics.
• Platform Configuration Data: Encrypted API identifiers for third-party exchange integration, selected trading parameters, algorithmic bot preferences, and logging records of system-triggered trade events.
• Communication Records: Customer assistance inquiries, correspondence submitted by electronic mail, and documentation gathered for user identity verification.

3. Legal Bases for Processing Personal Data

In adherence to UK data privacy regulations, we process your personal records exclusively under recognized lawful bases:

• Contract Performance: Processing data required to provision automated bot services, administer user access credentials, and execute chosen trading signals.
• Legitimate Interests: Enhancing platform cyber resilience, monitoring anomalous trading behaviours to prevent fraud, and refining predictive algorithm efficiency.
• Legal and Statutory Compliance: Retaining necessary transaction and verification records to comply with applicable anti-money laundering (AML) and financial reporting duties.
• Consent: Where you have granted explicit consent for direct marketing updates or voluntary analytical telemetry, which may be withdrawn at any time.

4. How We Utilize Your Information

We do not sell, rent, or trade your personal information to third parties. We utilize information to:

• Maintain, monitor, and improve the operational stability and latency of the trading platform.
• Transmit critical operational notifications, security alerts, and system configuration updates.
• Protect our infrastructure from distributed denial-of-service (DDoS) attacks, brute-force incursions, and illicit intrusions.
• Ensure technical compatibility between user endpoints and algorithmic execution routines.

5. Data Security and Storage

We implement robust technical and organizational security protocols to safeguard your personal data from accidental loss, destruction, alteration, or unauthorized exposure. All platform communications employ high-grade Transport Layer Security (TLS 1.3) encryption. API tokens provided by users for exchange integrations are stored inside dedicated hardware security modules with strict access segregation. Data is preserved only for the duration required to achieve the processing purposes outlined in this Policy, or as mandated by statutory retention requirements in the United Kingdom.

6. Sharing and International Data Transfers

We may share your information with trusted service vendors who provide essential infrastructure functions, such as cloud hosting, security monitoring, and transactional messaging. Whenever personal data is transferred outside the United Kingdom or the European Economic Area, we implement recognized transfer safeguards, including UK International Data Transfer Agreements (IDTAs) and standard contractual clauses approved by the Information Commissioner's Office (ICO).

7. Your Legal Data Rights

Under UK data protection legislation, you are entitled to exercise several fundamental rights regarding your personal information:

• Right of Access: Request confirmation of whether your data is processed and obtain a copy of your personal data file.
• Right to Rectification: Request correction of inaccurate, obsolete, or incomplete personal records.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your data when retention is no longer justified by law or legitimate contractual grounds.
• Right to Restriction and Objection: Object to processing carried out under legitimate interest grounds or request that specific processing activities be restricted.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these statutory rights, please submit an official request to our Data Protection Officer at [email protected]. If you consider that our processing breaches your legal rights, you also hold the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

8. Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy, please reach out to us: